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Kudos0

Cannot sign into norton on Tab 2

Today I tried to go into my Norton account and download Mobile security via my account, for my Galaxy Tab 2. I even tried via the Google Play app store download, Yet neither accept my login details and threaten to lock my account for an hour. Yet as you can see here I used said same details to get into these forums.

So what is going wrong?

Replies

Kudos0

Re: Cannot sign into norton on Tab 2

Oh and yes it was the Galaxy Tab 2 I was trying to login on. Both my other 2 PCs did so easily.

Kudos0

Re: Cannot sign into norton on Tab 2

Can you log into your account from a PC at   https://manage.norton.com

You should be able to download and install the Norton Mobile Security app without signing into your Norton Account. Are you seeing any error message? The exact wording of the error might help understand what is going on.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Cannot sign into norton on Tab 2

While I was able to log on using those details on PCs last night and constantly failing on android, this morning nothing would log on *sigh* I had to do a password reset. This isn't the first time. Anyway problem solve until I have to reset it next time :P

Kudos0

Re: Cannot sign into norton on Tab 2

Sorry to hear you had to do a reset. If it happens again, please try to post again so we can try to find out what is going wrong.

Things happen. Export/Backup your Norton Password Manager data.

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