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Kudos0

Cannot start Norton Secure VPN

Haven't had a problem with Norton 360 Secure VPN until today.  I restarted my computer and now it will not turn on.

I have restarted and even shut down and restarted.  I did all the live updates.  Still cannot get VPN to turn on.  When I click in the Turn On button, I get a busy icon for a few seconds, then nothing.  If I click on the drop down menu next to the Turn On button, all I get is Learn More that takes me to a Norton Help web page that doesn't help.

Any Ideas?

Replies

Kudos0

Re: Cannot start Norton Secure VPN

I wish I could help you with this. Others have reported the same issue, including myself. In My case, I have never been able to get the VPN to turn on. Numerous reinstalls using different processes, but no change.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Cannot start Norton Secure VPN

Having the same issue, multiple reinstalls but no help... It was suggested I turn off Fast Boot but I don't recall that being in Win 7. It'd be great to get a solution!