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Kudos0

Cannot update virus definitions

I just downloaded Norton from the CD and am trying to update virus definitions.  I keep getting this message:  "Live Update had an error updating the virus definitions"  Somewhere on the Norton site, I see mention of an update that's needed for stuffit expander.  To update stuffit expander, I would have to purchase stuffit expander:  $50.  This does not make sense.  How do I get updates for Norton?  The update process always seems to stop after  5,1 MB of 82.2 MB.

Replies

Kudos0

Re: Cannot update virus definitions

I just downloaded Norton from the CD and am trying to update virus definitions.  I keep getting this message:  "Live Update had an error updating the virus definitions"  Somewhere on the Norton site, I see mention of an update that's needed for stuffit expander.  To update stuffit expander, I would have to purchase stuffit expander:  $50.  This does not make sense.  How do I get updates for Norton?  The update process always seems to stop after  5,1 MB of 82.2 MB.
Kudos0

Re: Cannot update virus definitions

If there is an Error Number, please could you Post it.

Also, what Norton Product are you using, e.g. N.I.S., and Version?

Message Edited by Floating_Red on 03-01-2009 04:12 PM
Thursday, November 21, 2013: The THREATCON was changed to Level 1: Normal | Tue., Nov. 05, 2013: Zero-Day Vulnerability: Microsoft Security Advisory 2896666 | Saturday, November 09, 2013: Cyber-Criminals Serve Up A Veritable Smorgasbord Of Threats For South Koreans | Wednesday, October 09, 2013: New Internet Explorer Zero-Day Targeted In Attacks Against Korea And Japan [C.V.E.-2013-3897]
Kudos0

Re: Cannot update virus definitions

Live update version 3.5 (049).  Norton AntiVirus version 10.1.2 (001).  No error number;  just the text (Microdefs error:  LiveUpdate had an error updating the verus definitions).    And thanks.
Kudos0

Re: Cannot update virus definitions

Thursday, November 21, 2013: The THREATCON was changed to Level 1: Normal | Tue., Nov. 05, 2013: Zero-Day Vulnerability: Microsoft Security Advisory 2896666 | Saturday, November 09, 2013: Cyber-Criminals Serve Up A Veritable Smorgasbord Of Threats For South Koreans | Wednesday, October 09, 2013: New Internet Explorer Zero-Day Targeted In Attacks Against Korea And Japan [C.V.E.-2013-3897]
Kudos0

Re: Cannot update virus definitions

I uninstalled, then reinstalled Norton.  Individually, using Live Update, downloaded Live Update, then Norton AntiVirus, then NAV for Macintosh Virus Defs.  Did not work for NAV for Macintosh Virus Defs i.e., problem as described above.  But, when I manually downloaded the virus defs, success.

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