Solved.
Kudos0

Can't access my pwd vault through the Password Manager ext

When I click on the Password Manager extension icon in MS Edge to open my pwd vault, I'm sent to a screen to set-up a new acct or log-in to my Norton acct. When I enter my email addr and Norton (acct) pwd I'm sent back to MS Edge with an MS Edge error mssg - "Something went wrong, try again later." I've been unable to access my vault from the Password Manager extension for about a week. I know that there's been an Edge update and a Password Manager update recently. I've deleted the Password Manager extension and downloaded it again - same problem. I've made no changes to Windows 10 or MS Edge. Is there a Norton server or Cloud problem? Or, is the MS Edge update incompatible with the Norton Password Manager extension? I appreciate any help or advise.

Replies

Accepted Solution
Kudos0

Re: Can't access my pwd vault through the Password Manager ext

I cleared the cookie cache and it's working now.

Kudos0

Re: Can't access my pwd vault through the Password Manager ext

I cleared the cookie cache and I still am having the same problem.  This started about a week ago.