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Norton 360 - I cannot run a backup to the C:(OS) or online server, error code 8702, 32 - i have completely uninstalled and reinstalled 2x, 'chatted' with Anurag and Kunal, both of whom did the same things - rebooting, updating,etc - and ended up saying that the problem is fixed, but it is not. code 8702, 32 means that the online server is not responding - this has been going on for 2 weeks. Suggestions?