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Cant complete Norton Core set up
I currently have a Linksys wireless router - works fine. plug my new Nortons Core into the same line and Norton Core will not complete setup. Says it cannot find the Norton Core after running setup for ten minutes. Tried for two hours. Called Norton Support spent 2 1/2 hours with support couldn't help. It took me three weeks before I could take the time to fool with this again. My internet provider says I have a good line coming in and they wont help hook up my own router. Called Norton Support again, spent another hour and a half with no success. I had to go out and buy a 25" Ethernet cable so I could connect the modem to my computer. Their Tech Service tried to call me back once but did not leave a message. I just want to get my Norton Core connected!! Sounds like from all the problems once you get it hooked up that it may not be reliable. I use my wireless everyday for work, must have a reliable wireless router. Any suggestions on getting this darn thing hooked up? And don't tell me to reset the Norton Core or unplug it or plug the internet cable in a different port. I have tried all these multiple times. Need something that works. Is there any chance to get a service tech that is from the US. Everyone I have talked to sound like they are from India and you can barely understand them. I need HELP or a refund.