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Kudos0

can't connect to iphone

Since I installed My Norton system, I cannot connect my iPhone to my Windows 10 (64 bit) system.  I've tried reinstalling my Apple Mobile Device USB driver and that seems ok.  It all points to a Norton firewall.  I've examined the firewall and it appears the settings for iTunes is set to "ALLOW", and to/from, but that still doesn't seem to work.  So I tried to remove the iTunes and "Apple" firewall under "Program Control", but things still do not work :(

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Kudos0

Re: can't connect to iphone

Try resetting the firewall.

To reset the Norton firewall, from the main Norton Security screen click on Settings - Firewall. On the General tab, click on Reset beside Firewall Reset. Restart your computer. As you use programs that access your network/internet, the firewall rules will be created again.

Things happen. Export/Backup your Norton Password Manager data.

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