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Kudos0

Can't connect to VPN

After upgrading my Norton 360 I can no longer connect to Cisco VPN.  It seems the ping goes out, but is blocked coming back.  I have Windows XP.  I have tried changing the program rules for VPN to Allow, but not I can't get in at all.  I even tried disabling my firewall, which I wasn't happy doing, but that didn't work either.  There are tons of messages on the forum about this problem but none seem helpful.  Is there an update you can provide?

Replies

Kudos0

Re: Can't connect to VPN

After upgrading my Norton 360 I can no longer connect to Cisco VPN.  It seems the ping goes out, but is blocked coming back.  I have Windows XP.  I have tried changing the program rules for VPN to Allow, but not I can't get in at all.  I even tried disabling my firewall, which I wasn't happy doing, but that didn't work either.  There are tons of messages on the forum about this problem but none seem helpful.  Is there an update you can provide?

Kudos0

Re: Can't connect to VPN

Hi,

can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 5.1.0.29)

Thanks!

Windows 10 Hungarian, Norton Internet Security v22.9.0.71
Kudos0

Re: Can't connect to VPN

The version is 5.1.0.29

Kudos0

Re: Can't connect to VPN

Are you there?  I've played four games of solitaire since I replied with my Norton version.

Kudos0

Re: Can't connect to VPN

Before 360 version 5 what AV product did you have on your machine? Was it a Norton product? If yes, which one (name + version).

Windows 10 Hungarian, Norton Internet Security v22.9.0.71
Kudos1 Stats

Re: Can't connect to VPN


VPNAnnoyed wrote:

Are you there?  I've played four games of solitaire since I replied with my Norton version.


Please be patient. We are all volunteers and not online all of the time. I'm told that even some of the staff are allowed to leave their computers to enjoy family time.

Dick Win 10x64 current current NSBU

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