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Can't get things working! Please help
Hi, I know it must be me, but I am lost. i've downloaded the program but my problem I think is assigning the user account. I just want a single user account for all family members. In the help menu, it says once downloaded go to the "Connection to the web site was successful" window. How do I get to that window? I tried to even uninstall and start over but it doesn't accept my email/password to do the uninstall. It shows no activity for the last few days and I know that is incorrect so I'm just not sure how to get this thing working or what I am doing wrong. Any help would be appreciated..