Solved.
Kudos0

cant i talk to SOMEONE??

i want to cancel my subscription i cant even access CONTAC US!!!!  they keep redirecting to another page ive tried this for over an hour and i am DAMN frustrated.  If i ever do get a hold of someone i will f***ing scream!

how the hell do you cancel the monthly charges on lifelock that i have never used or entered ANY info of mine to be protected??  for a year now i get charge and i have gone in circles trying to get them to stop i get upset and say forget this and try another day. WTF i have had it!!!

Accepted Solution
Kudos0

Re: cant i talk to SOMEONE??

Janet Harris 3:
I too need to talk with a Support person!

Contact Norton Support ->
Chat Support: Chat Now 
Phone Support: View local phone numbers


Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".  


~regarding Chat Support
Please review:
https://community.norton.com/en/comment/8522626#comment-8522626

~regarding Phone Support
Please share your geo-location/country.  Maybe, I can post Norton Support phone number, if you want?
Are you United States?


Norton Community does not have access to your Norton account, subscription nor payment information. 
Please Contact Norton Support for Norton account/subscription issue. 

Twitter Norton Support
https://twitter.com/NortonSupport

Janet Harris 3:
I too need to talk with a Support person!

Care to share your issue with Norton Community.  Maybe, Norton Community can help.  

Replies

Kudos0

Re: cant i talk to SOMEONE??

When trying to contact Norton Support be sure you have turned on the VPN feature if you have it on. Also be sure any ad blocker browser extensions are disabled for the Norton sites.

Kudos0

Re: cant i talk to SOMEONE??

I too need to talk with a Support person!

Accepted Solution
Kudos0

Re: cant i talk to SOMEONE??

Janet Harris 3:
I too need to talk with a Support person!

Contact Norton Support ->
Chat Support: Chat Now 
Phone Support: View local phone numbers


Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".  


~regarding Chat Support
Please review:
https://community.norton.com/en/comment/8522626#comment-8522626

~regarding Phone Support
Please share your geo-location/country.  Maybe, I can post Norton Support phone number, if you want?
Are you United States?


Norton Community does not have access to your Norton account, subscription nor payment information. 
Please Contact Norton Support for Norton account/subscription issue. 

Twitter Norton Support
https://twitter.com/NortonSupport

Janet Harris 3:
I too need to talk with a Support person!

Care to share your issue with Norton Community.  Maybe, Norton Community can help.  

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