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Kudos0

Can't install Norton Deluxe, "Stopped working" error

Hi all

Just bought Norton Deluxe as my 360 subscription expired. Uninstalled 360 with no problems, but when I come to run the new software I get the Norton Initializing window up and then get the "Norton Security has stopped working" error message and have to close. So currently I have no antivirus or protection installed.

HP Pavilion G6 laptop, running Windows 7 SP1. Norton Deluxe installed and runs perfectly on my mums Windows 8.1 ASUS notebook and her old Windows XP PC. Always had problems with 360 on this laptop but at least I could get it installed!

Any help appreciated

Replies

Kudos0

Re: Can't install Norton Deluxe, "Stopped working" error

Um, did you run Norton Removal Tool...?
did you uninstall by Control Panel ...?
Presume expired was not running.  
Do you install with recommended active net connection...?
Any other active security programs...?

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