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Kudos0

Can't log into Norton Family

Trying to get past the terms of service.  Every time I try to "accept", it spins for 20 seconds then says "sorry, server not available".  This is keeping me from being able to install the product -- so purchased product essentially useless.  Been trying for 5-6 hours.  How long do I wait?  

Replies

Kudos0

Re: Can't log into Norton Family

Seems to be a widespread problem.  I went to go into "chat" with support but it said I would have to wait for over half an hour, so I suspect it's a big issue at the norton site.

Kudos0

Re: Can't log into Norton Family

I cannot enter the Norton Family server for more than 2 days now ... can someone help me?

Thanks

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