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Can't login to Norton Family, where is my PIN?
So, I've been sitting on hold on the phone for over 30 minutes. The lady answers and then disconnected, wonderful! I've been waiting on chat for over an hour and of course, it says I have 1 minute and 39 seconds left to wait (been over an hour).
My issue is, I started this service yesterday. When I set it up, it didn't say it would block my childrens phone calls too! They need to be able to make calls and answer calls, especially in case of an emergency! So I get online to modify it, and wow, I can't! The server stopped me for my own protection. Wow, the only thing I need protection from is this service! So, I get on my kids phone to uninstall it, and it's asking for a PIN. What PIN? I only use 3 different PIN's and it's none of them. Who came up with a PIN? Why can't I enter my parent credentials.
I need help, and I need it now, my kids need to be able to use there phones to make calls at any time!!
NORTON - Feel free to call me or answer your chat!