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Kudos0

Can't Move Identity Safe Vault to the Cloud

I am using the Xfinity Constant Guard version of Norton and windows 8.1. I also have a local Identity Vault installed. I have set-up a Norton account, and I would like to move my identity safe vault to the cloud. However, I don't see any options to do that. I have also tried to download the free Identity safe version of the software, but it says that the product is already installed. My version of Norton does not seem to have any of the options to move to the cloud as described in some of the support threads etc.

Replies

Kudos0

Re: Can't Move Identity Safe Vault to the Cloud

Hi Yaxman,

Please see my response to your post on the Comcast Forums:

http://forums.xfinity.com/t5/Security-and-Anti-Virus/Is-it-possible-to-access-Norton-Identity-Safe-from-quot-any-quot/m-p/2652696/highlight/true#M105176

Just so you know I use USAF_E-8_RET as my user name on the Comcast Forums.

Kudos0

Re: Can't Move Identity Safe Vault to the Cloud

very interesting

Kudos3 Stats

Re: Can't Move Identity Safe Vault to the Cloud

Yaxman

It would seem that you are in a minority. Most users here seem to be complaining about having to use the cloud vault and losing their local vault.

Be careful what you ask for.  

Things happen. Export/Backup your Norton Password Manager data.

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