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Kudos0

Can't open up "Software Updater" tab

The product tells me there's software that needs to be updated. But when I press the yellow tab to see what needs updated, nothing happens.

Replies

Kudos0

Re: Can't open up "Software Updater" tab

Hi,

I have sent you a private message requesting additional information. Could you please check your inbox when you get a chance? Thanks. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | Gen Digital
Kudos0

Re: Can't open up "Software Updater" tab

Hi @gleime,

I hope you're keeping well. Are you still seeing this issue? Thanks.

Gayathri R | Norton Forums Global Community Administrator | Gen Digital
Kudos0

Re: Can't open up "Software Updater" tab

I replied to you, but my email to you bounced back to me.

Yes, I'm still having issues.

Kudos0

Re: Can't open up "Software Updater" tab

You cannot reply to the email notifications from the forum, as you found out. You click on "Read more at the Norton Community" to take you to the thread from the notification, which you may also have figured out by now.

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