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Kudos0

Can't restore files

Hello,

I backed up my files to norton from this computer and now when i need to restore files to this computer norton back up says this computer is off line. How do I rectify this situation?

thanks

Replies

Kudos0

Re: Can't restore files

Hello,

I backed up my files to norton from this computer and now when i need to restore files to this computer norton back up says this computer is off line. How do I rectify this situation?

thanks

Kudos0

Re: Can't restore files

Hello

Can you please provide some more detail on the situation - are you restoring to the exact same computer you originally backed up from? The software has not been uninstalled? You're not restoring to another computer?

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