Replies
Re: Can't turn on Norton Secure VPN
Posted: 01-Apr-2021 | 7:58AM · Edited: 01-Apr-2021 | 8:00AM · Permalink
For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:
- Norton product name and version
- Operating system
- Norton error message / error code / screen shot
- Steps to reproduce issue
Note: DO NOT POST any personal information(email/order details/account ID/Product key/Full name/ address..etc) in public forums posts/comments or share with other forum customers.
Norton Security 22.21.2.50 for Windows is now available!
https://community.norton.com/en/blogs/product-service-announcements/norton-security-2221250-windows-now-available
Message: "Connection Error: Secure VPN has experienced a connection failure. Please try again later."
Need more help?
- Error: (9012, 13801) "An error is preventing the VPN from connecting. Reference error ID 13801"
- Error: (9012, 87) "An error is preventing the VPN from connecting. Reference error ID 87"
- Error: (9012, 809) "An error is preventing the VPN from connecting. Reference error ID 809"
- Error: (9012, 13819) "An error is preventing the VPN from connecting. Reference error ID 13819"
https://support.norton.com/sp/en/us/home/current/solutions/v135213476
Fix problem with Norton Secure VPN screen if it stays at "Connecting"
Need more help?
- Fix problem opening Norton Secure VPN
- Learn why media streaming services or apps do not work when connected to Norton Secure VPN
https://support.norton.com/sp/en/us/home/current/solutions/v124879257
FIX: Norton Secure VPN stopped working (7 solutions)
[...]
4 Change your DNS settings
6 Reinstall the WAN Miniport drivers
[...]
....helped my "Connection Error"
This thread is closed from further comment. Please visit the forum to start a new thread.