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Can't uninstall Norton Online and Norton Safety Minder - doesn't recognize email or password.
I can't uninstall Norton Online and Norton Safety Minder. When I go through Start - control panel - uninstall programs, I see both Norton Online & Norton Safety Minder. When I try to uninstall both, I get: "Please try again using correct parent email and password" each time even though I am using my correct email and password. In fact, I even changed my password in onlinefamily.norton.com and it recognizes my email and password when I go to that website, but it doesn't recognize it when I try to uninstall.
I searched this site thoroughly and tried all the methods posted, but no luck. Please help me to uninstall both programs without using my email or password - I think it is interferring with our Itunes and I want it off my computer.
I am running on a HP laptop - Vista 64 bit. Thank you in advance!
P.S. now when I click on the Paw in the task bar, & go to Edit & put in my email & password, it says that this computer is not recognized - please register computer.