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Kudos0

Can't update, fix, nor scan my Mac. Why?

Today I went to scan my computer and decided to get it updated first.  The update was going on and on and on til it said that it needs fixing.  I clicked on the button to get it fixed and it went on and on and on.  When I tried to update and fix it never did.  When I tried to scan the hard drive it automatically went to fix.  It did tell me that it self-updated a week ago.  The program is up to date.

Replies

Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

I have asked your thread be moved to the MAC board where other MAC users will see it to help you.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

Can you tell me how to get to the forum so I can see what input those could have?

Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

49 WetCoaster:

Can you tell me how to get to the forum so I can see what input those could have?

 https://community.norton.com/en/forums/norton-for-mac

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

Thank you.

Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

This thread has already been moved to the MAC board. So you only have to wait for other MAC users to reply.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

The post hadn't been moved yet when the OP asked and not when I replied either.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

I understand the timing. Just wanted to let the OP know that it is in the right place now.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

I've looked and haven't seen it posted in the Mac forum.

Kudos0

Re: Can't update, fix, nor scan my Mac. Why?

49 WetCoaster:

I've looked and haven't seen it posted in the Mac forum.

Your thread is already in the Mac forum.....see the top of this page 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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