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Kudos0

Can't verify my site

I'm trying to verify my website using a meta tag but it is not being picked up.

https://thehumanfirewall.me/

It's built using a static site generator (Gatsby.js) and I'm wondering if that could be interfering with the automatic detection?

Replies

Kudos0

Re: Can't verify my site

Hello MetroComms

Welcome to the Norton Community Forum

Yes, that would be interfering. The Meta Tag is given to you in the email you should have received from Safe Web when you registered the website. You have to copy/paste that Meta Tag near the top of your Home Page in plain text. An example is given in Norton Safe Web under the section Web Site ownership verification tips.


<meta name="norton-safeweb-site-verification" content="actual_string_content_with_no_spaces_or_line_feed_or_formatting_characters"/>


This is taken from the Safe Web site.

http://safeweb.norton.com/help/site_owners

If you can't add it to your Source, then you can just paste it into your Contact page of your site. Once it is verified, you can remove the Meta Tag. Please let me know which way you are using so that I may transmit that to the Safe Web Team.

Please let me know when you have completed this, then I can notify the Safe Web Team so that they can manually verify and evaluate your site.

Have a Good Night and

Thanks.

 

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Can't verify my site

The meta tag is present on the homepage of https://thehumanfirewall.me/. I'm using React-Helmet to add the tag so it comes out like this:

<meta name="norton-safeweb-site-verification" content="h88ammprmo979vkc2chhbbcqkdp2fk1mibap0-yvihg53vek9xkr934o810g2n1iafx2g5cjdm-imdfoxnu3k7wlo69z69h90bdwtgqsfnv8sza-klb645e4xq-v58bf" data-react-helmet="true">

Kudos0

Re: Can't verify my site

Hello Metro

You have to delete the part data-react-helmet=true. Then it should be ok. Also, please put it on a line by itself. That way it will be easier to   find and see.. The way it is now, it is very difficult to find it and see it easily.. That is probably why you couldn't get verified.. It's got to be easy to find and see.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos2 Stats

Re: Can't verify my site

Both are characteristics of a Gatsby site.

If it is a case of just making the entire tag easy to see, could we do something like this: https://thehumanfirewall.me/norton/

Kudos0

Re: Can't verify my site

Hello MetroComms

That is fine. I will notify the Safe Web Team and give them that link. Once that site is verified, then you can remove the Tag.

Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EDT.

Have Happy Holidays

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Can't verify my site

Hi MetroComms

We have manually verified ownership of your website 'thehumanfirewall.me' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=thehumanfirewall.me

Cops

Kudos0

Re: Can't verify my site

Thank you both for your assistance with this.

We have a couple more websites to add but I will let you know about those when they are ready

Kudos0

Re: Can't verify my site

We have the same problem with https://securecommunications.co.uk/

The verification code can be found here: https://securecommunications.co.uk/norton/

Kudos0

Re: Can't verify my site

Hello Metro

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight EDT.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Can't verify my site

Hi MetroComms

We have manually verified ownership of your website 'securecommunications.co.uk' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=securecommunications.co.uk

Cops

Kudos0

Re: Can't verify my site

Hello Metro

Good Luck with your websites. They are both evaluated as Green OK. Since your issues are solved, could you please mark the thread as solved? To do so, please pick the post which solved the issue for you and click on Mark As Solution located on the bottom of the post.

Could you also provide some Feedback for the Forum by clicking on the black and orange rectangle on the upper right corner of the page. It looks like this.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.