Can't view dashboard or log in.
Posted: 09-Nov-2022 | 5:42AM · 6 Replies · Permalink
Hi. I'm using Windows 10, and I was migrated over from Bullguard to Norton 360 for Gamers yesterday, and I was able to view the dashboard and run LiveUpdate, but today, I can't find the dashboard. When I open My Norton, I only see a green ring with green dots on it, and when I open Norton 360 for Gamers, all I see is a blank white window with a blue bar across the bottom. I tried pressing the log in button in Norton 360 for Gamers, but nothing happened. I was able to run LiveUpdate by right-clicking the tray icon and selecting Run LiveUpdate from the menu, but I would prefer to use the dashboard the way I was able to with Bullguard.
Re: Can't view dashboard or log in.
Posted: 10-Nov-2022 | 8:04AM · Permalink
When I turned the computer on today and opened Norton, the dashboard came up fine, so I didn't need to remove and reinstall. However, it's good to know that that's an option if I have problems in the future. Thank you very much for all your help and advice.