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Kudos0

Checking wifi - popup (Android 8)

Hello,

Recently have been receiving these messages very frequently on my Android 8 phone, also on secure home wifi network. It decreases battery life. The check (popup) is quite often and unnecessary, when at home location. This has been for a while, maybe some update to Mobile security or Android 8? Any way to get popup only for new wifi network checks, not for home location that is secure? Have marked home network as secure home network in settings.

Replies

Kudos0

Re: Checking wifi - popup (Android 8)

EDIT: is it normal that the wifi check (popup) is active about 3-4 times per 2 hrs if location has not changed? This has not been before or no popup at least from it. If you have some comments or questions, please feel free to comment or ask.

Kudos0

Re: Checking wifi - popup (Android 8)

These messages you are seeing are from a new feature that is included in the new 4.x.x.x. version of Norton Mobile Security, NMS. The Wi-Fi Security feature that you access from the main NMS screen.

What indication are getting that tells you a scan is running? On my HTC phone with Android 4.4.2, I see nothing unless I am looking at the Wi-Fi Security screen. Then I do see that the scan seems to run every minute.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Checking wifi - popup (Android 8)

Thank's for reply. I notice information popup/small info, one row, about scanning the WI-FI network on screen and that its secure, just like when apps have been updated, kind of one row slider on screen. It's annoying because its quite often and disappears when trying to access it, click on it. Can't find any settings regarding this to deactivate. Its useless for home network because it's safe and set as home network in settings. Why scan a familiar network all the time if it's secure. As an option it's fine that NMS scans for vulnerabilities in WI-FI networks. Just states that the network is safe.

I guess this has something to do with having Android Oreo. My friend has 7.1.1. and no info/popup scanning WI-FI on screen with NMS. Phone is Oneplus 3T.

Accepted Solution
Kudos0

Re: Checking wifi - popup (Android 8)

I mark this as solved. Found some settings with priority under WiFi that should impact the "info" behavior, really hard to find that, don't show up under normal WiFi settings, have to look from a specific menu.

Kudos0

Re: Checking wifi - popup (Android 8)

Thanks for posting back. This sounds like a new behavior in Android 8.

Any chance you could post some screenshots of the new settings to help others that may see this issue?  

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Checking wifi - popup (Android 8)

Its not that simple, phone language is not in English. Correct menu is hard to find under many sub menus, had to combine phone/app settings, don't know how to take screenshots of that many steps (or do but to show the info), settings could be different on another phone. On a PC it would be easy.

Have to really dig in the phone -/app settings - it's a miss hit thing at least for now. There is low, normal, high and critical settings for priority, I'm still fiddling with A8 so it can be something in Android settings as well as NMS settings,. I'm still not sure exactly how I ended up to that particular menu?!. It was it set up to critical/very high and checked the WI-FI connection all the time. It seems OK with normal as priority setting. Low is not that secure.

Kudos0

Re: Checking wifi - popup (Android 8)

Thanks for the added information.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Checking wifi - popup (Android 8)

I apologize if this is ancillary to this thread, but I just downloaded and installed the latest version of NortonWiFi Privacy. My house WiFi is WPA2-PSK secured. Norton still reports the network as insecure, notwithstanding the password protection. Why? Does it treat ALL non-VPV connections as insecure? It matters because if I turn VPN on, there seems to be a considerable performance hit, even though I'm only about 25 miles from the VPN connection. I get the same result on my phone and tablet.

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