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Kudos0

Chrome 69 not Updating to Newest Version of Safe Web

I'm currently running Chrome 69.0.3497.100 (64 bit).  My Norton Safe Web extension is version 2.11.0.30.  I noticed when viewing details under the extension that the Web Store is now showing version 3.0.2.5 available.  When I turn on developer mode and update extensions it does not update to 3.0.2.5.  My other Chrome extensions update, but my Chrome is staying on Safe Web version 2.11.0.30.

Has anyone been able to update to 3.0.2.5?

Replies

Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

Hello

Just a little more information--what o/s are you using?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Chrome 69 not Updating to Newest Version of Safe Web

I found the same thing.  I just uninstalled the old version and reinstalled the new version  -  problem solved!

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

I hadn't uninstalled / reinstalled yet, but saw that v3.0.2.7 was released today for Chrome.  I'm running Win 7 x64 and Safe Web updated without any issues.  Either the previous 3.0.2.5 was not meant for Win 7, or Norton fixed the update issue.

Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

Well mine is stuck on v3.0.2.5 now.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

Hi @Brocktoon & @Krusty13,

Norton Safe Web 3.0.2.7 update is released for all customers in Google chrome store. Can you please check and let us know the update status?

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos1 Stats

Re: Chrome 69 not Updating to Newest Version of Safe Web

I can only speak for myself, but v 3.0.2.7 updated fine for me yesterday

Kudos1 Stats

Re: Chrome 69 not Updating to Newest Version of Safe Web

Mine has updated today.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

Thanks for the update, @Brocktoon & @Krusty13

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

As of today I'm now seeing yet another update on the Chrome store for Safe Web ... v3.1.0.2 ??  And my Chrome won't update like I saw back with 3.2.0.5.  No Idea what's going on and I didn't think Norton released Safe Web updates this fast.  Still on 3.2.0.7 from a few days ago.

Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

For the thread above, I meant v 3.0.2.5 / 3.0.2.7

Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

And the Chrome extension has been updated again to 3.1.0.8 ... this time my browser had no trouble updating

Kudos0

Re: Chrome 69 not Updating to Newest Version of Safe Web

Hello Brocktoon

Glad to hear the Goof News !Thanks for the good Feedback.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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