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Kudos2 Stats

Chrome keeps disabling Norton Security Toolbar

Today, every time I install the Norton Security Toolbar extension (2017.11.1.21) in the Chrome browser, Chrome disables it as 'This extension may have been corrupted.'.  I'm not able to get access to Identity Safe.

Replies

Kudos1 Stats

Re: Chrome keeps disabling Norton Security Toolbar

oh great Im just going through the same problem now. Mine said the same thing about the extension may have been corrupted now Im trying to get it reinstalled again

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Same problem all updated was just fine yesterday till norton last update now a big problem

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Norton toolbar disappeared in Chrome today. Performed Norton updates, restarted, installed extensions. Toolbar installs but does not work. Checking extensions I see Extension may be corrupted and cannot enable it. Reinstalled extension using norton and from extension store. Same results. Help!

Kudos1 Stats

Re: Chrome keeps disabling Norton Security Toolbar

I just got off a chat session with Norton... it's a global issue that they're working on, and they 'hope to have it corrected within 24 hours'.

Fingers crossed!

Kudos1 Stats

Re: Chrome keeps disabling Norton Security Toolbar

I had a chat session with Norton about this issue this morning.  They said it's a worldwide issue that they're actively working on, and they hope to have it corrected in the next 24 hours.

Kudos2 Stats

Re: Chrome keeps disabling Norton Security Toolbar

Hi Everyone,

Thanks for reporting an issue in Norton Community Forums. Our team aware about "Norton Security Toolbar extension ver 2017.11.1.21 says ‘This extension may have been corrupted’ message on toolbar extension for Google Chrome browser" and we are working on it. We will update this forum post once we get more details. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

I dont even have the extension it disappeared I hope it will reinstall when they get it fixed 

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Hi all... I wonder... Is there a possibility that the Norton Toolbar and Identity safe can be displayed in a different way. What I mean is... and in consideration that it is currently faulty, rather than a toolbar perhaps a bookmark style space, with a drop down of 'most used logins' and ID safe (as it appears in the toolbar) but again as a drop down from a bookmark. 

When Google Chrome opens a given log in, the page jumps up and down as the various connections are made, very annoying!! I like ID safe but dislike the toolbar, mostly as other than to facilitate ID safe, the toolbar is superfluous and cause more issues than it worth.

Just a thought

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Whew, I thought it was just me! I have had to reinstall the toolbar multiple times for chrome before, anyone else?

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

CHROME v60.0.3112.113

Norton Internet security 22.10.0.85 

As with Chrome v59.  The green/black/red Norton Tick symbols stopped appearing using  google searches on chrome today. I checked the extensions underchrome and the TOOLBAR extension says that it may be corrupt. I uninstalled/reinstalled Norton(failed partway through) so removed it then downloaded latest version from the Norton web site and applied all liveupdates(18 + a patch).

Extension on chrome still indicated extension corrupted but offered a repair tab - did this then was OK BUT after reloading Chrome later the extension was corrupted again. I tried right-click on the Norton icon on the chrome tool bar- selected manage extensions and again it show TOOLBAR corrupted.  TOOLBAR v 2017.11.1.22.

I will have to use Norton Safe SEARCH until solved.

Could you please guide me the right direction to get the little toolbar back at the top of the screen and be able to use Google with the Norton safety markings/

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Kudos3 Stats

Re: Chrome keeps disabling Norton Security Toolbar

We have uploaded the Norton Security Toolbar version 2017.11.1.23 with fix. Please click on “Update extension now” to get the latest version and let us know if you are still facing this issue. Thanks

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

This worked for me. Thank you!

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

The extension works properly for me now.  Thanks Norton!

Kudos1 Stats

Re: Chrome keeps disabling Norton Security Toolbar

Automatic update has occurred. Thank You for your speedy solution. All working as it should.

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Just spoke with tech support.  They are aware of the problem and should be corrected within 24 hours. 14:13 08/29

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

i need the link to get the NTB extension mine is missing

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

blue50moon:  i need the link to get the NTB extension mine is missing

https://identitysafe.norton.com/client?server=1


Norton Security Toolbar
https://chrome.google.com/webstore/detail/norton-security-toolbar/cjabmdjcfcfdmffimndhafhblfmpjdpe

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Thanks a bunch I was looking for that site and everything works fine and already signed in

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

NS Toolbar version 2017.11.1.23:  had same corruption error all morning 8/29.  Tried to update new version on chrome extensions; but the toolbar wasn't even offered as an extension.  How do I get it back.

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

go up 2 post BJM put the link to rrinstall the toolbar thats how I had to reinstall it

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

From bjm_'s link above, like others, had to re-install Security Toolbar/ID Safe.  Noticed ID Safe version is 1.0.5, and hasn't been updated since Aug 6, 2014.  NO updates in 3+ years??

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

This issue has been remedied by v.2017.11.1.23 of Norton Security Toolbar as Norton's Sunil_GA noted at 10:50 AM 8/29/17, which was applied automatically as noted by RWB-norton at 11:08 AM.  Thank you, Norton!

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

Does not change a thing. Windows 10,

Chrome Version 60.0.3112.113 (Official Build) (64-bit)

Norton 360 version not found.

Kudos0

Re: Chrome keeps disabling Norton Security Toolbar

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