Require customer services to discuss damage & cost caused by a scammer actually working on their official site. All i wanted was my storage reduced. He entered my computer, set up a Pay Pal account & offered a better deal. Fortunately the police contacted me & said the bank prevented the payment. But the damage was done & Norton kept not helping me for a whole year. Out of revenge he ruined my note 9, i had to buy a new one. Now i have had to replace my computer drive & lost everything on there. Can an admin contact me for a change, because when i sign in it takes me to the vault only.