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Just got my computer back from the repair shop after 10 days, after I was hacked. Looking in event viewer I could see that Norton internet security 2011 was causing a registry leak and system instabilities. I noticed false security certificates registered in event viewer, and what appears to have been Sony rootkit.
Norton 2011 was showing secured though it clearly was not, and certainly was not protecting me. This appears to have happened after a definitions update, though I cannot be entirely sure. It has cost me £25 to get my computer repaired, and the technician re-installed my computer back to factory settings and installed the Norton internet security 2009 trial that come with the computer which I had not previously used. My computer is now fully updated and running with Norton Internet security 2009, but I already have a subscripton to Norton internet securitiy left that is longer than the 60 day trial version of Norton 2009 I have installed. My question is what should I do?
Should I uninstall Norton 2009 and install Norton 2011, or can I install Norton 2011 over this trial version and then enter my serial number from my boxed version of 2010 to activate the remaining subscription. Also I know see there have been some issues with Norton that may have been responsible for my computer getting hacked, and although I'm fuming at what has happened I'm not going to start spouting off, because the most important thing at the moment is that my computer is secured, so is it safe to assume that I'm not going to get these same issues again if I install 2011?
Grateful for any help, I know it is Christmas day, but I have only managed to re-connect to the internet today as I have been busy since I got my computer back on wednesday. I'm version of not confident about browsing the internet with 2009 version of Norton internet security, as I'm not sure how it compares to 2011, but what I do know is I want to make sure the register leak issues with 2011 have been sorted out, because I cannot afford to shell out £25 for another computer repair.