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Kudos0

Computer listed twice on Norton Online Backup

I had a computer problem and I had to download Norton Online Backup again...now my computer shows up twice on Norton Online Backup.  How do I fix this?

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Kudos0

Re: Computer listed twice on Norton Online Backup

Hello,

Before we go into removing one we need to identify which is the active one.

  1. Have you performed a backup on either one? 
  2. Does one or both computers show as offline in the web interface?

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