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Kudos0

Computer Shutting Down - Why?

Posted: 08-May-2022 | 3:30PM · 4 Replies ·

I remember seeing a way to "turn your computer off" after backup or virus scan, but I don't remember selecting that.

I did recently make changes to schedule the virus scan 3 night ago, but now my computer is shut off every morning for those 3 days.

Where do I fix this?

Please provide the exact menu selections as I find the Norton menus very confusing and sometimes overlapping.

Thank you very much!  I'd like to get this taken care of as quickly as I can.  I appreciate your time.

Labels: Tasks & Scheduling, Scan

Replies

Kudos0

Re: Computer Shutting Down - Why?

Posted: 08-May-2022 | 3:36PM · Edited: 08-May-2022 | 3:43PM · Permalink

Did you schedule a Custom Scan?  Yes? No?

Kudos0

Re: Computer Shutting Down - Why?

Posted: 08-May-2022 | 3:40PM · Edited: 08-May-2022 | 3:41PM · Permalink

Kudos0

Re: Computer Shutting Down - Why?

Posted: 08-May-2022 | 4:23PM · Permalink

Thank you.
Both my scans were set to "Stay On".
One scan I didn't finish setting up was blank so I removed it.

I will wait and see what happens tomorrow morning when I get up.

Thank you for now.  I will close this ticket if things look good tomorrow.

Kudos0

Re: Computer Shutting Down - Why?

Posted: 09-May-2022 | 7:22AM · Permalink

THANK YOU !
ISSUE CLOSED

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