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Connectivity issues with Norton Family - Progress

Hi everyone,
For those Norton Family customers still encountering errors, I wanted to let you know that the team has identified a root cause and is currently testing patches that we believe will address the problem.  We hope to deploy these patches to all customers within the next week.  
I deeply appreciate your patience and feedback. Should you have any questions or problems, please keep me in the loop by posting in this Norton Family Forum.

Principal Product Manager, Norton Family