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Kudos0

Constant Norton issues again

I think I'm on my 7th reinstall, 4th on line session with chat/remote assistance and still Norton is failing on backup, login and just about everything else I'm trying to sue it for. I remember we went through a similar time a couple of years ago that ended with the Identity Safe service being unavailable for ages. Eventually we got some kind of human communication from Norton but it was like pulling teeth. Before I go into yet another uninstall session - is it just me this time or are other starting to have constant issues?

Replies

Kudos0

Re: Constant Norton issues again

Have you disabled Windows 10 Fast Startup feature? If you had it disabled and recently received the Windows Fall Creators Update, that would have turned it on again.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: Constant Norton issues again

Good point Peter - I'll check that. Norton is in the "I'm not going to start for anyone at all" phase today so I've got the joys of another day of install/uninstall to do first

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