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Kudos0

Could Norton Internet Security be blocking access to a projector when connected?

On two recent occasions I've connected my 2016 MacBook Pro, running MacOS Mojave, to a projector in a conference room. 
My MacBook has detected it is connected to a HDMI cable and something on the other end, but the projector is not displaying my screen. Tech staff have not been able to work out why. The conference room was not my facility and I do not know the projector type. 

I have a personal projector that connects every time. 

My question is, could my connection settings in Norton Internet Security be responsible for NOT letting the projector connect to my MacBook Pro?

Replies

Kudos0

Re: Could Norton Internet Security be blocking access to a projector when connected?

I have asked this thread be moved to the Mac board for better exposure.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Could Norton Internet Security be blocking access to a projector when connected?

Were you using an USB-c to HDMI setup or regular HDMI both ways? You MAY want to give these drivers a go to see if they correct the issue. The issue you are seeing is NOT new and is discussed in this article and site.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98
Kudos1 Stats

Re: Could Norton Internet Security be blocking access to a projector when connected?

Many thanks to you both. I was using a USB C adaptor. I've purchased now a direct USBC to HDMI and will re-assess it on my next projector connection. I will also be downloading the drivers. I appreciate your swift and practical replies. 

Kudos0

Re: Could Norton Internet Security be blocking access to a projector when connected?

You're very welcome. Please let us know what your results are.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98
Kudos0

Re: Could Norton Internet Security be blocking access to a projector when connected?

Hello ThePhys. I'm following up on your status. Is your issue corrected, can we assist further?

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.503 / N360 Deluxe 22.17.1.50 / Norton Core v.282 on Android 1.98