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Kudos0

Credit card security code problem

I'm wondering if there are plans to restore the security code field for credit cards in the wallet. It is a major inconvenience to have to get the actual card out each time it is used. Since I've already used a password to access the credit card information, I think this is going too far. It's a real pain, enough to make me wonder if I want to use the Password Manager at all.

Replies

Kudos0

Re: Credit card security code problem

At the time the change was made, we were told that it was for security reasons. So Norton is unlikely to go back to something they feel is less secure. Just my opinion obviously. 

Personally, I just remember that one number so Norton can fill in the rest.

There is a card comment field in the Wallet entries for your credit/debit cards. You can store the information there, but it will not be filled in for you.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Credit card security code problem

Thanks. I've been using the Password Manager for only a few days and, as you suggest, have entered the number in the comment field. I find this to be a very inconvenient approach, though, and can't really just memorize the number because I use several different cards, and I'd never manage to keep them straight. Oh, well...

Kudos0

Re: Credit card security code problem

There are other password managers out there that still have a field for the credit card security code. There is nothing stopping you from trying one alongside Norton. They will not cause any conflicts.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Credit card security code problem

The card security code is intended to prove that the card user in a "card not present" transaction, such as an online purchase, actually is in possession of the card, or at least has seen the physical card.  Merchants are not allowed to store the CSC.  The reason CSCs exist is to have a verifiable number that is not stored anywhere except with the card issuer.  The point is that if a data store of credit card numbers is breached, the hackers will not have the CSC and therefore will not be able to use the credit card number by itself in "card not present" transactions - they would need the actual card to access a user's credit line.  Identity Safe is a data store, so the prudent policy is also not to store the CSC along with the card number.  To do otherwise would negate the purpose of having a CSC in the first place.  The CSC is a security feature of the card; it is intended to keep your account safe and, to the extent that a password manager could be accessed by an unauthorized user, Norton has chosen to respect the rationale for the CSC, even at the expense of some convenience.

Kudos0

Re: Credit card security code problem

I guess I'm spoiled. I've just switched from Dashlane because of their price, although I liked the program a lot. In Dashlane using a credit card was extremely easy. I'll probably stay with Norton, as I imagine you and others have done in spite of the inconvenience.

Kudos0

Re: Credit card security code problem

Thank you very much for this explanation. Now I have a better understanding of the reasoning behind the inconvenience,

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