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Kudos1 Stats

Crypto Option Gone

Hi All, Just did an update on Norton 360 to 22.21.6.51 and Crypto has gone with no apparent way of getting it back. Still a member of EAP, but no Crypto option. Mining with an RTX 3090 so removal of support for AMD is not the issue. Thanks.

Replies

Kudos1 Stats

Re: Crypto Option Gone

Have you restarted since doing the update, and gotten all the updates available?

SA

MS Certified Professional / Windows Server 2016 Essentials - Windows 10 Professional x 64 version 21H1 / build 19043.1110/ Linux Mint Tina 19.3 / Norton Core Security / Norton 360 Deluxe ver. 22.21.6.51 / Norton Core v.201103_319 on Android 2.29.02 / Opera GX LVL2 (core: 77.0.4054.257) Early Access w/Chrome Extensions
Kudos0

Re: Crypto Option Gone

Hi SA, 

Yes, I have restarted several times and I'm fully up to date. It was after an update that Cyrpto stopped displaying.

Kudos0

Re: Crypto Option Gone

Do you have an AMD graphics card? If so we have temporarily stopped supporting it as we have found issues which we are trying to resolve. We don't have a time frame yet of when it may be turned back on.

Kudos0

Re: Crypto Option Gone

Hi Matt,

Thanks for your note. I have a RTX 3090, so that's not the issue.

Kudos0

Re: Crypto Option Gone

What is your current version? I believe the latest is 22.21.6.46

Kudos0

Re: Crypto Option Gone

Hi Matt, 

My current version is 22.21.6.51.

Kudos0

Re: Crypto Option Gone

Hi @Br0x1,

Please upload the compressed files under 'Log Files'. Thank you for collecting them. We really appreciate it. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock