Solved.
Current ETH amount not available on new screen
I checked my evening amount for the day and the current mining numbers were not listed. My wallet shows what is in there but not what is being mined for the next payout
Replies
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-Apr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Accepted Solution
Re: Current ETH amount not available on new screen
Posted: 03-Nov-2021 | 5:35AM · Permalink
there is not longer a "next payout" we are showing your total value always now
Re: Current ETH amount not available on new screen
Posted: 03-Nov-2021 | 4:54PM · Permalink
I would also like to know what happened to the window that shows what we currently made. does the crypto now builds on top of the total crypto in the wallet???
Re: Current ETH amount not available on new screen
Posted: 03-Nov-2021 | 5:09PM · Permalink
Yes, that is correct. The new view is now showing a combined balance in the wallet. The mining is added directly to the wallet.
Re: Current ETH amount not available on new screen
Posted: 03-Nov-2021 | 5:23PM · Edited: 03-Nov-2021 | 5:26PM · Permalink
I think that is causing a problem in the wallet...if we try to withdraw the balance, we get an error...and my wallet showed a payout amount yesterday 11-02 and I had to manually enter that amount to make the withdrawal work...now that will be another problem...since the amount I entered to withdraw was only 4 digits, it left some in my wallet...the next time I withdraw, it will just be a guess at what amount to withdraw... It's messed up...you need to fix it.
You can see all the failed transaction posts...this is causing it.
Re: Current ETH amount not available on new screen
Posted: 03-Nov-2021 | 6:44PM · Permalink
Also want to say...Norton people have said here that the reason for no payout is high gas fees...hmmm...that is very confusing...I didn't see any gas or what I assume to be the same...Transaction fees...until I did a withdraw to Coinbase...
Something not right here somewhere...
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-Apr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Re: Current ETH amount not available on new screen
Posted: 04-Nov-2021 | 7:05AM · Permalink
To move money to your wallet there is a transaction fee. For you to move it out of your wallet to coinbase there is a transaction fee. All of these transactions are "on-chain" which will incur a transaction fee.
Re: Current ETH amount not available on new screen
Posted: 04-Nov-2021 | 12:40PM · Permalink
These withdrawal fees are out of control. Its been 0.003 to0.004 nothing close to the 0.001 which they consider a good charge. Last time I transfered to coinbase it cost me 1/3 of the transfer.
Matt_Boucher Employee
NortonLifeLock Employee27
Reg: 23-Apr-2008
Posts: 1,386
Solutions: 118
Kudos: 218
Re: Current ETH amount not available on new screen
Posted: 04-Nov-2021 | 1:02PM · Permalink
@Roger B - these fees are from Ethereum network, the busier it is the more expensive it is.
https://ethereumprice.org/gas/
Imagine if you tried on Nov 1, when the gas fee hit 357, right now it's at ~120 (~$12) which is not great either, there was a time when it was below 50. But haven't seen that in a while.
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