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Kudos0

dark web - life lock - email message

An email message from secure dot norton dot com had a link to this site:

https://renew.norton.com/content/clp-msm/us/en-us/uclp/template.html?ctr...

Yes, I feel the need to post the whole link address.

Is the site legitimate?  Is it really just an offer to obtain another paid subscription but to Life Lock in addition to Norton-or-Symantec?  Could we/or I fill in an email address at the address and the site tell me if my information is on "Dark Web", and do I need to pay some fee for this?

Replies

Kudos1 Stats

Re: dark web - life lock - email message

If you find the From email address on the following page, it is a legitimate email from Norton. 

Is this email from Norton legitimate?

One would like to believe that any links in a genuine Norton email should be safe.

Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: dark web - life lock - email message

I have written several replies to this, and keep deleting them.  I felt the Norton/LifeLock pop up ad was real, but question why, as a user of both Norton and LifeLock, why do these ad's get thru Norton's ad blocking (which is set to on), and why as users of both, do we get these ad's that are targeted for non-users? This is were I start deleting what I have written, because I just keep going on about why we are getting these pop up ad's to begin with ...

Kudos0

Re: dark web - life lock - email message

Um, ....Office Depot?

Accepted Solution
Kudos0

Re: dark web - life lock - email message

The answer is ,  if the email came from norton@secure.norton.com, then it is legitimate.  One can expect to trust the message content in that email.   Life-Lock and Norton are truely trying to inform us about this additional service for a fee.

Kudos0

Re: dark web - life lock - email message

peterweb, thanks for trying but that link did not really help; on the other hand, it contained an option leading to CHAT, so I was able to find what I asked through that.

Kudos1 Stats

Re: dark web - life lock - email message

From my link.   It shows the Norton email address you received the email from. Using my link, and expanding the different sections you can check for legitimate Norton email addresses from different departments.



Things happen. Export/Backup your Identity Safe data.
Kudos0

Re: dark web - life lock - email message

peterweb, that was significantly helpful upon more careful reading.  Since I see no mechanism to indicate two solutions I have no way to mark yours AND mine as solutions; so I can only click a "Kudo" for another.  I obtained the full response from the chat session (about my additional questions about the meaning of the message in email).