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Kudos1 Stats

Dark Web Monitoring gone from Dashboard again

No Dark Web Monitoring showing again on the dashboard. This is the newer dashboard i am talking about.

I signed out and in. It is still not there. I restarted and not there. where is it? The rest of the lineup is there.  Why does this continue to be an issue. Please fix this. Thanks.

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Replies

Kudos1 Stats

Re: Dark Web Monitoring gone from Dashboard again

So i just checked it again and the Dark Web Monitoring is now showing on that dashboard between secure browser and secure VPN. There is also a scroll bar.  This is about the 5th or more time i have had issues with things showing on that dashboard there with the key features.  I hope this stabilizes at some point.  

Kudos0

Re: Dark Web Monitoring gone from Dashboard again

I have the same issues with features appearing and disappearing for no apparent reason. There is a definite problem with the programming and synchronization with Norton servers.

I had Norton Secure Browser just once show up and has never reappeared. I did install the browser and have used it but have never seen the button to open it again.

Actually, many of these buttons like Dark Web Monitoring, Privacy Monitor, Secure Browser, etc. really do nothing but bring me to a sign on screen or into the browser itself which can be accomplished in many other ways so they are rather superfluous for me. I guess they are supposed to serve as a reminder of what features you have but when they keep disappearing it degrades my trust in Norton.

Kudos1 Stats

Re: Dark Web Monitoring gone from Dashboard again

Have same issues - complete lottery what appears on each boot. This morning on current boot, full suite of 7 items + 5 'buy this or that'. Minimum seems to be 5 items with no buying banner at all - (One good point about this issue)

https://community.norton.com/en/comment/8547797#comment-8547797

https://community.norton.com/en/comment/8545613#comment-8545613

https://community.norton.com/en/comment/8546473#comment-8546473

Kudos0

Re: Dark Web Monitoring gone from Dashboard again

For me...my LIFELOCK is missing from my Dashboard for 2 days now!   This seems to be hit and miss as to what shows and doesn't show for users.  Norton needs to fix this!  

Kudos0

Re: Dark Web Monitoring gone from Dashboard again

Dark Web Monitoring is there for me. I saw that they roll out changes to "select" users before committing to the rollout of a change.

Kudos0

Re: Dark Web Monitoring gone from Dashboard again

Hi,

Thank you for posting on the Norton Community. We are looking into this issue.

Gayathri R | Norton Forums Global Community Administrator | Gen Digital

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