• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Deleting Norton from old computer & Installing on new

I am using all 3 of my installations. Recently I purchased a new computer so I deleted Norton from the old computer. When I try to use my product key on the new computer I keep getting the error message that I have used up all my installations. In other words Norton does not acknowledge that I deleted it off of my old computer. I tried using Nathan but that was useless! Can anyone help me?

Replies

Kudos0

Re: Deleting Norton from old computer & Installing on new

I am using all 3 of my installations. Recently I purchased a new computer so I deleted Norton from the old computer. When I try to use my product key on the new computer I keep getting the error message that I have used up all my installations. In other words Norton does not acknowledge that I deleted it off of my old computer. I tried using Nathan but that was useless! Can anyone help me?
Kudos0

Re: Deleting Norton from old computer & Installing on new

Hi

https://www-secure.symantec.com/norton/support/contact/chat/norton-chat.jsp?chatexp=cs&dept=cs&pvid=&pid=cs&layout=

this is the link for customer support please speak to them regarding transfer of license from old to new computer

Midou

This thread is closed from further comment. Please visit the forum to start a new thread.