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Can anyone help?
Had a bit of a problem with laptop running XP a couple of days ago down to some malware I think. I have Norton 360 which has fixed a lot of the problems it caused but a number of windows open on boot up showing c:\windows\system32.desot.exe. This never used to happen. PLUS many of the shortcuts and Start Menu Items won't work. MSN Messenger only works if you select the Live Messenger icon through Internet Explorer (on tool bar) but other short cuts to Skype or even Add and Remove Programs through the Control Panel no longer work.
I have tried running a malware scan program (free version) but it wouldn't run (just like Skype etc). I thought I might be able to rename desot.exe but am not sure whether that would cause more damage than good or even whether that is the real problem.
Greatful to anyone with any ideas.