• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Device Manager keeps refreshing with Norton Installed.

Since early August, Device Manager keeps refreshing. It makes playing one of my games impossible. I already followed Microsoft's advice to narrow down hardware causes. Unplugging LAN cable stops the refreshing but leaves me without internet. So I went back to a Restore Point in Windows. The Refreshing stopped, I had internet, but Norton was the only thing that wouldn't start. Reinstalling Norton caused Device Manager to start refreshing again. Turning off smart firewall or antivirus does not stop Device Manager from refreshing either.

Replies

Kudos0

Re: Device Manager keeps refreshing with Norton Installed.

Hello TD. One issue with Windows 10 is having "fast startup" enabled. We suggest that you disable it and restart your system to ensure the system gets a complete shut down and software when installed gets a clean install. Here is how to do that.

When you reinstalled your Norton product did you use the official NR&R tool from here? Once you did a system restore you should use the tool and perform a REMOVE ONLY. Then rebooted. Once done log into your Norton account and get your product from there. Run live updates until none are available and reboot. Give these a try and see if your system behaves.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.253 / NSBU 22.16.3.21 / Norton Core v.270 on Android
Kudos0

Re: Device Manager keeps refreshing with Norton Installed.

Also, do you have USB devices in use? Could be a bad plug on cable or a short in cable causing disconnects/reconnects. If you do have USB devices plugged in, unplug until it stops and see if this works. Make sure drivers for usb devices are updated, in case there's a corrupted device driver. Just another opinion here is all. Another thought I just came up with, did you very recently install a PCI card or another device inside the tower?

DELL XPS 8900 / I7-6700 / 64bit / 16GB RAM Win7 Pro - Norton Security
Kudos0

Re: Device Manager keeps refreshing with Norton Installed.

Here is something which may be related.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.253 / NSBU 22.16.3.21 / Norton Core v.270 on Android

This thread is closed from further comment. Please visit the forum to start a new thread.