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I have Norton installed on 3 computers.
If I login to my account and I click on Devices (Dispositivi) I see that in one of that computers there is a trial version.
If I click on Services (Servizi) I see only 2 computers on a total of 5.
So I removed the device from my account and uninstalled Norton on the pc that my account flagged as trial then I installed it again.
Now in the Services page I see 3 computers on a total of 5 but in the Devices page I still see a trial version.
Why does it happen? If there is a problem with devices managment I hope you could fix it soon.