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Disappointed with Discontinued Core and Norton Security for Core
The reason I came onto the Forum today was to find out why my Norton Core app (for iPhone) doesn't get anywhere past the app's first splash logo screen. But, after cruising through the Forum and learning about the discontinuation of Core...I had go write this....
I was one of the first Core purchasers because I loved the idea of a device able to catch malware at the front door to my systems. We all went through 6 months of hell getting Core to work properly. No rebates. No consideration of discounted Security software. Nothin.
Years ago I was one of those people who got trapped by Norton's sub auto-renew debacle and swore off using Norton. Was hoping Symantec would change with the new Core. Hmmmm....should have known that a software company does not make a good hardware co.
After 18 months of using the Security Software, here's my take: Everytime I run a scan and something is found, I never get any info about what it was or what was fixed, or how it was fixed. Only a message that everything is "up to date" or "fixed." Or, 1609 threats blocked. OK, what were they?
Now that I have to find another reliable router company, I will abandon Norton Security once again.
I guess Norton or Symantec just doesn't do or never will do customer service like they should.