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Kudos0

Do auto-protect exclusions actually work in NS?

I use Norton Security (with backup) on Windows 10.  Both my Norton product and my Windows installation are up to date (in fact, I just reinstalled Norton).

I have a number of very large disks on my system that I use to manage archived images (pictures).  I want Norton to leave these disks alone.  The photo archives are all in subdirectories under a commonly named top level directory on each disk.  I've added entries to the Auto-Protect/SONAR/whatever list, both naming the disks and naming just the top level directory (eg \Photos\Archive\  for the top level directory, or P:\Photos\Archive for the disk and directory path).  It doesn't seem to work.

When I try to access the disks using a Windows command script that looks for specific files in each archive subdirectory, it takes a very long time to produce results, UNLESS I completely disable Auto-protect (using the notification area icon pop-up menu).  As soon as I disable auto-protect at the system level, the script runs fine.  If I re-enable auto-protect at the system level, the scripts slows down again. 

Why does the exclusion list not seem to work?  I would think that if I really had successfully excluded the photo archive disks from the "auto protect" activity, I would not see a big difference in the performance of my CMD scripts (it impacts ALL of the scripts I'm using to manage the archive).

Replies

Kudos0

Re: Do auto-protect exclusions actually work in NS?

Hello DrTom Are you manually adding in the path or clicking on the browse setting and having the program add the path for you?

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos0

Re: Do auto-protect exclusions actually work in NS?

You need to exclude your folders from BOTH detections as shown in the image below.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Do auto-protect exclusions actually work in NS?

SoulAsylum:

I have used the "Browse" to add a path specification that includes the device specification, e.g.,

I:\Photos\Archive\

which Norton appears to treat identically to I:\Photos\Archive

You can't add a device-generic path that way; you have to type it in manually, e.g.

\Photos\Archive\

to exclude a top-two-levels \Photos\Archive hierarchy on any device.

Do you believe the two methods of entering the specification might give different results?

Kudos0

Re: Do auto-protect exclusions actually work in NS?

peterweb:

As it happens, I have listed the exclusions in both lists.  The documentation implies the lists have different purposes, and while I want the hierarchies in question excluded from BOTH kinds of scans, I find it hard to believe that there would be two lists for exclusions if they did not in fact have the documented purposes -- one to exclude things from "auto-protect" type scans and one to exclude (possibly other) things from "batch" scans.

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