Not what you are looking for? Ask the experts!
Does Norton 360 really protect your computer against viruses, malwares or worms?
On August 4th,2009 I opened a photo file sent by an aquaintance, I have the Norton 360 on and running, but my computer got zapped by a virus. It so happened that my friend's computer was sending out messages to his contacts' list all by itself containing such a virus. My notebook is no longer bootable although I had reloaded the recover cds from the manufacturer.
Since the Norton 360 was up can running, it did not detect any virus, worm, or malware in this email attachment...Now that my notebook is no longer bootable and when I consulted Norton's team of consultants, they required that I pay an additional $99 to have such a threat removed from my current computer, as I have the culprit email isolated into the Junk mail folder.
So my question is since I have the Norton 360 up and running on all my notebooks and computers, so why wasn't such a virus/worm/malware detected? Isn't Norton 360 supposed to protect our computers from such potential threats on a 360 daysx24 hours? Well after this incidence, I doubt if I will trust Norton's products again! Note that such an attack came from an attachment in an email supposed to be sent by my friend. I wonder how on earth are we suppose to prvent such an attack!
So Norton users, please be aware of such a threat!