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Kudos0

Does Norton VPN create any error messages when the internet services drops?

Posted: 23-Sep-2021 | 11:29AM · Edited: 24-Sep-2021 | 3:51AM · 1 Reply ·

Does Norton VPN create any error messages when the internet services drops?  I have an intermittent problem whereby VPN reports that the internet has dropped and VPN has lost connection.
My internet provider says that , as they cannot find the problem when they test, there is nothing that they can do about it.  I just need evidence about the times and frequency of the errors.

[Edit: Clarified subject]

Labels: Norton Secure VPN

Replies

Kudos0

Re: Does Norton VPN create any error messages when the internet services drops?

Posted: 23-Sep-2021 | 11:38AM · Permalink

Have you looked in the Norton History for any entries about the time the issue crops up? It could be something like your router renewing your IP address causing a temporary drop of connection.

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