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Kudos0

Does Online Backup really work?

Back up details says I am protected\.. However, the status says it was never run.  I have seen the popup windows saying that it is backing up during idle time and the storage says I have 10.3 gigs available of 27 gigs.  If I run a manual back up, it seems to take forever and, still, the status says never run.  What is going on?!

Replies

Kudos0

Re: Does Online Backup really work?

Back up details says I am protected\.. However, the status says it was never run.  I have seen the popup windows saying that it is backing up during idle time and the storage says I have 10.3 gigs available of 27 gigs.  If I run a manual back up, it seems to take forever and, still, the status says never run.  What is going on?!

Kudos0

Re: Does Online Backup really work?

Hi Windscape,

Could you please check & let us know the dataset size. Large dataset can take long time since the automatic backup runs only when the machine is not in use (but turned ON).

You can get the dataset size by following the steps below

1. Open N360. 
2. Click Backup -> Manage Backup Sets
3. Under the "summary" tab, Select the dataset in the Backup set name, 

4. Besides "What" (files to Backup), Click preview


In the pop up window, at the top you can see no.of files and size of the 
dataset.

We would also like to know, whether you have added only 1 machine for your N360 Backup account

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