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Kudos0

Double Subscription bought due delay from Server

Posted: 10-Oct-2023 | 8:11PM · Edited: 12-Oct-2023 | 4:26AM · 2 Replies ·

I bought two subscriptions of Norton Driver Updater by mistake. This happened because of the delay in response from Norton Server that I took as failure of my previous payment. Although, I cancelled the renewal of another one (Product Serial Number). Please adjust this amount to my existing subscription to Product Serial Number.. .

Labels: Upgrade

Replies

Kudos0

Re: Double Subscription bought due delay from Server

Posted: 11-Oct-2023 | 4:21AM · Edited: 11-Oct-2023 | 4:24AM · Permalink

Norton Community does not have access to your Norton account, subscription nor payment details. 
Please Contact Norton Support regarding your subscription/payment/adjustment/refund. 

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

FAQ: Norton subscription and renewal
https://support.norton.com/sp/en/us/home/current/solutions/v126985328

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew

Kudos0

Re: Double Subscription bought due delay from Server

Posted: 11-Oct-2023 | 12:31PM · Permalink

@ajeya8 I have asked for the product information in your initial post to be removed as it is PII personally identifiable information that can be abused. 

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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