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Kudos0

Double WOT icon shown when searching in Bing.com

When I have WOT installed, I noticed that upon searching Bing, it shows two icon.  One for the website and another for Norton Safe web.

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster

Replies

Kudos0

Re: Double WOT icon shown when searching in Bing.com


WLP wrote:

When I have WOT installed, I noticed that upon searching Bing, it shows two icon.  One for the website and another for Norton Safe web.


Hi WLP,

I'm not sure I understand - if you've got WOT installed in conjunction with Norton Safe Web enabled - why would you not expect to get 2 icons?

Kudos0

Re: Double WOT icon shown when searching in Bing.com

Hi Yank,

I might be able to provide an answer to this one, as i have WOT and Safe Web installed on Chrome.

I've added a screenshot (personal items removed from screenshot) of a Google search for Norton in Google Chrome with WOT (Web of Trust) and Norton Safe Web installed. If you can't see it yet then it is still awaiting approval from community moderators (or may have been denied approval, although that is unlikely)

As can be seen from the search results, if you look by the first search result you will notice three icons. The first icon (from the left)  is from NSW indicating that the website has a Norton Secured Seal.

The second is also from NSW, indicating that the website has been checked by Norton servers and found to be free from viruses and other unwanted infections

The third icon (on the right) is from WOT, which indicates that the overall consensus from WOT users is that Norton's website is safe and trustworthy.

WLP: does the search result for search term 'Norton' on Bing look similar to my screenshot (apart from the search page coming from Bing rather than Google)?

Kudos0

Re: Double WOT icon shown when searching in Bing.com

I see THREE Icons (Two WOTS and one Norton).  The first WOT icon points to Norton Safe Web and the second icon points to the the website's WOT page.  This can be seen with "test.com" where the first WOT icon is green (pointing to the Norton safe web) while the test.com's result is "red" (second WOT icon) [search string: "Test"].

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos1 Stats

Re: Double WOT icon shown when searching in Bing.com

@ Collie21,

Thanks for your screenshot.  It is what I imagined and what I would expect, however we have to wait for WLP's screenshot.

@ WLP,

I just know I am going to see  something different - whenit becomes available.

Just off the top of my head,  without seing WLP's image, I have to wonder if Bing vs Google makes the difference in regards to what you two are seeing.

<edit>  That did not take long for approval - but it is interesting - and actually more info than I would ever want on my searches - but that's not the answer.  Perhpas Collie21 can try it with Bing and WLP can try it with Google and see if we can find a common connection.  If in fact it is a Norton caused glitch, the more info we can gather n this thread the more it will help Norton, Bing or WOT to figure it out.

Kudos0

Re: Double WOT icon shown when searching in Bing.com


yank wrote:

@ Collie21,

Thanks for your screenshot.  It is what I imagined and what I would expect, however we have to wait for WLP's screenshot.

@ WLP,

I just know I am going to see  something different - whenit becomes available.

Just off the top of my head,  without seing WLP's image, I have to wonder if Bing vs Google makes the difference in regards to what you two are seeing.


Google and Yahoo! is OK (shows only two icon.  One WOT and one Safe Web).  Could you try for yourself with Bing.com.  I am using Internet Explorer 10 on WIndows 7.

Edit: My screenshot shows ANOTHER bug where TWO Norton icons shows for the images search (both of them pointing to Bing.com).

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Double WOT icon shown when searching in Bing.com

Sorry, I will not install WOT - especially since mine is not a test system and I do not use Bing neither.  Perhaps someone else may be interested in testing it.

Kudos0

Re: Double WOT icon shown when searching in Bing.com


Yank wrote:

Sorry, I will not install WOT - especially since mine is not a test system and I do not use Bing neither.  Perhaps someone else may be interested in testing it.


The screenshot should be available by now (it no longer shows pending require approval).

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Double WOT icon shown when searching in Bing.com

Hi again,

Tested Bing with the same search term and got this:

From what I can tell, there is only one WOT icon that I can see here by search results.

I'll try IE10 now and see if I can reproduce this issue.

I'm using Windows 7 64-bit Home Premium SP1 if that helps

Kudos1 Stats

Re: Double WOT icon shown when searching in Bing.com

Sorry to keep posting so many times (hope thats ok)

I've tested with IE10 and WOT and got these results:

Google, WOT and IE10:

Nothing unusual there

Bing, WOT and IE10:

It seems that the issue is related to IE10, Norton or WOT and not a single user.

EDIT: corrected last sentence

Kudos0

Re: Double WOT icon shown when searching in Bing.com

Can you check with images?  I searched for "test" and the Bing image have two Norton icons (see my screenshot)

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Double WOT icon shown when searching in Bing.com

Hi,

sorry for the slow response,

I'm not seeing anything unusual with Bing image search for the keyword 'test' on IE10

Yank: I also have a WOT account, do you want me to report the issue to the WOT developers as well through their forums and provide a link to this thread?

EDIT: posted message to their forums with a link to this thread, currently awaiting a response. I'll update again when I have more news from WOT.

Kudos0

Re: Double WOT icon shown when searching in Bing.com

Thanks collie21, it seems to me though that since WLP is the one that can duplicate the situation, they would have contatced WOT developers rather than you.

Kudos0

Re: Double WOT icon shown when searching in Bing.com

I notice a double Norton Safe Web icon next to the word "test" above the image search:

When in doubt, uninstall / reinstall :smileywink:Windows 7 SP1 (64 bit), Norton Internet Security 2013, Internet Explorer 10, SpywareBlaster
Kudos0

Re: Double WOT icon shown when searching in Bing.com

Hi,

I got the double NSW icon as well when using the same search term on Bing. The screen shot should be approved shortly (hopefully).

By the way, here's the link to the thread on WOT: http://www.mywot.com/en/forum/32856-double-wot-icon-when-searching-bing-with-norton-internet-security-installed

Kudos1 Stats

Re: Double WOT icon shown when searching in Bing.com

Hi,

Sorry to post after such a long period of the thread being inactive.

I had a message from WOT telling me that the double WOT icon has been resolved in the most recent updates.

WLP: could you update WOT on your browsers to see if the issue is gone now please? According to other WOT users the issue is resolved, so hopefully it should be resolved for yourself as well.

And with that, hopefully that wrap should up this case as well.
Kudos0

Re: Double WOT icon shown when searching in Bing.com

Thanks for the feedback collie21 - this sounds like the solution to me, but I'll wait for WLP's confirmation.

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