• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

IS download for BOTH mac & PC

bought IS for a new Dell hoping I could download a mac version under the "download for 3 computers" advertised. (just hoping..)  It appears that I must buy separate subscription for my mac.  RIGHT?  

Replies

Kudos0

Re: IS download for BOTH mac & PC

Yes, the Mac product is separate.  There is a dual protection product that provides both, but that provides two separate installers.

Kudos0

Re: IS download for BOTH mac & PC

Thanks for reply.  So I surmise that having bought PC version there is no recourse at this point but to buy separate mac version.

Appreciate the help.

Kudos0

Re: IS download for BOTH mac & PC

It's possible, if you are within the guarantee period, that you could trade up to the dual protection version (essentially, return the PC product and apply its cost to the dual protection product).  You would need to contact Customer Support for that.

This thread is closed from further comment. Please visit the forum to start a new thread.