Hi, I used to have safety minder on this computer, I have reinstalled the OS and now when I try to download it again, it tries to unistall and fails. I have already removed the norton online folder in My programs.
I would be more than happy to setup a remote desktop access and work together with you on this. You're welcome to send me a private message or an email for details. You can find my email address at http://community.norton.com/norton/profile?user.id =15038.
I just sent you a PM. You could access the message by clicking on the icon in the upper right hand corner of the page.
When I try downloading, the download fails with the following
pop-up window. I was able to successfully download it on my
other childs' computer. I have even tried turning off my antivirus
program and I am only using Windows XP-Pro's Firewall
Cannot copy SafetyMinder: Access is denied. Make sure the disk is not full or write protected and that the file is not currently in use.
What would you recommend ?
Could you check when you were trying to download Norton Safety Minder, did you log onto the PC as a Windows user with administrative rights?
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