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Kudos0

Dual norton community account problems

Hi - i've got two Norton Community accounts - a current one and one from 2008 ish.

I can't login to the 2008 account - and the password reset thing says that there is no account associated with the old one... but I know it's there... I've sent and email to it and I get the notifications to the email address associated with the account.

Any ideas how I fix this?

Zig

Replies

Kudos0

Re: Dual norton community account problems

@Fuzzbass2000, Which account do you want to be your primary one, and which your secondary? I'm guessing you want the email address for this current active account to be the primary one, yes? Let me know and I'll get you set up. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
Kudos0

Re: Dual norton community account problems

Thanks - i've dropped you a PM if that's ok

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